The red light on the control panel of your Portacool evaporative cooler next to the pump switch is actually a low-level light. When the product is full of water, the light should not be illuminated. If the light is on, it means your cooler is out of water and the pump has shut off to…
Read MoreThey didn’t tell you the truth! Our products come fully assembled, sitting in a crate and covered with a large box. Clip the straps, slide off the box and pull the product from the pallet, hook up a garden hose and fill it up with water, plug it in, turn it on – you have…
Read MoreYou know what, we AGREE that air conditioning the outside is horrible for the environment. That’s why we don’t do it. Our products are evaporative coolers – they are specifically designed to work outside. There are no chemicals or coils to deal with like with an air conditioner – only pure tap water and a…
Read MoreYep, we hear this all the time. Here’s the physics behind it though. While you may receive some additional cooling from the air blowing over the ice water for a few minutes (think lake effect here), it isn’t going to cause the evaporated air to be so much cooler that you can actually tell a…
Read MoreWe had to get our experts involved on this one. Our experts tell us that intermittently your water temperature can peak at 130°F. Long term, your operating water shouldn’t be higher than 100°F. Water can evaporate at any temperature between its boiling and freezing points. Between those points, the temperature of the water doesn’t matter.…
Read MoreIf you believe your evaporative cooler is adding too much additional humidity to the environment, try the following: Open a door or window – evaporative coolers need fresh air to work at their best. Use the water adjustment valve (all Portacool products have these) to restrict the water flow over the evaporative media. While this…
Read MoreMaybe. All Classic Portacool evaporative coolers and Portacool Cyclone evaporative coolers require a standard three-prong 115-volt electrical outlets. Portacool Jetstream evaporative coolers EXCEPT the Portacool Jetstream 270 (PACJS270) also use a standard three-prong 115-volt electrical outlets. The exceptions to standard outlets are: Portacool Jetstream 270 (PACJS270) requires a 5-20R power outlet; the Portacool Hurricane 360…
Read MoreAll Portacool Cyclone, Jetstream, Hurricane and Hazardous Location evaporative coolers come with an automatic low water shutoff. When the evaporative cooler is out of water, a red light will illuminate on the control panel and the pump will shut off. If you have an older model Portacool evaporative cooler, you can chat, call or email…
Read MoreYes, the fan and pump motors are separate systems. You can run one without the other with no damage to the product. That said, however, you will not receive the same degree of cooling by only running the fan. For evaporative cooling to happen, water must be running over the evaporative media.
Read MoreFirst, make sure the water source and electricity source to the evaporative cooler are connected and working. Second, ensure there is water in the tank. It should be allowed to fill before you turn the pump on. Finally, check to see if the Kuul evaporative media is damp. If not, adjust the water flow with…
Read More
